- The hotel operates 24 hours a day.
- Smoking is not allowed in the rooms!
- Check-out time: check-in – from 14:00, check-out – until 12:00.
- Registration of the hotel is performed upon presentation to the administrator:
passport of a citizen of the Russian Federation, who certifies the identity of a citizen of the Russian Federation on the territory of the Russian Federation (internal passport of the Russian Federation);
birth certificate – for a person under 14 years of age;
passport, identity card of a citizen of the Russian Federation outside the Russian Federation – strictly only for a person permanently residing outside the Russian Federation;
passport of a foreign citizen who certifies the identity of a foreign citizen;
permits for temporary residence of stateless persons;
a residence permit for a stateless person;
passport of a citizen of the USSR certifying the identity of a citizen of the Russian Federation until he is replaced on the passport of a citizen of the Russian Federation within the established time limit.
- Payment for accommodation is made in accordance with the current price list and must be made at the time of settlement.
- The guest number is provided at 100% payment of the cost of the day of residence at the time of settlement or extension of the stay and in accordance with the hour of payment. After registration, payment, receipt of the invoice with a check and a key from the number, the service is rendered.
- In case of early departure after the check-in time, payment for the room for the current day is not refundable.
- Payment for accommodation is made for cash and bank transfer.
- The cost of extra space is 1,500 rubles, including breakfast in all categories of rooms, except for the category “Apartment”. The cost of additional space in the room category “Apartment” is 3 000 rubles, including breakfast.
- Early check-in is possible on the day of arrival, subject to availability. For an early check-in from 00-00 to 14-00 hourly payment is made.
- Early check-in is considered guaranteed when paying this reservation for the previous day.
- Late check-out is possible if there is no reservation for this room for the current day. For late departure from 12.00 to 18.00 h payment is made for half a day. The payment for the extension of the stay must be made before 12.00.
- From 18.00 o’clock and further payment is made for a full day.
- Breakfast is included in the price and is held in the lobby bar on the ground floor from 7:00 to 10:00.
- In the event that payment is made by bank transfer, but at the time of arrival of the guest money was not received on our checking account, the guest pays for accommodation in cash. For cancellations made by bank transfer less than 2 days before arrival, a penalty of one night’s accommodation will be charged. In case the cancellation of the reservation or reduction of the
- period of residence occurred less than a day before the day of arrival, the hotel reserves the right to withhold part of the paid amount equal to the cost of 3 nights in the selected room.
- For the provision of room reservation services, an additional fee is not charged.
- In the absence of a credit card payment guarantee, the reservation is considered to be non-guaranteed and can be canceled on the day of arrival from 19:00 local time.
- We refuse to accommodate guests who do not have an identification document with them, who are in a state of strong alcoholic or narcotic intoxication. The hotel also reserves the right to refuse accommodation without explanation.
- The guest must observe the silence at the location of rooms at night.
- Do not take food and drinks from the lobby bar during breakfast.
- The guest takes note and does not object to the use of video surveillance systems on the premises and in the Hotel’s premises (except for guest rooms and restrooms).
- At the end of the period of residence, in case of damage or loss of the property of the Hotel, the guilty person is obliged to compensate the damage according to the current price list.
- Any disagreements that did not find their solution in the text of these Rules will be resolved through negotiations. If it is impossible to settle disputes in the negotiation process, disputes are resolved in the manner established by the current legislation of the Russian Federation.
- In order to ensure the order and safety of the Guests, the Hotel prohibits:
Leave the unauthorized persons in the room in their absence or later at 23.00.
- Pass the number key to unauthorized persons.
- Keep in the room bulky things, flammable, explosive, narcotic substances and materials.
- Use heating appliances, if this is not provided in the hotel room.
- When leaving the room leave the windows and faucets open.
Responsibility for compliance with fire safety in the room / room for the period of residence is the guest.